In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used by ...

Google LLC today offered up a cloud service that companies can use to build digital helpers similar to its own Google Assistant. Dialogflow Enterprise can do this because Google has already pretrained ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

This week during Salesforce's TDX conference for developers, I spent a few good minutes with Nick Johnston, the company's senior vice president of strategic partnerships and business development.

Feros Care has taken out the iTnews Benchmark Award for best healthcare project for its integration of Google Assistant technologies into its in-home aged care services. Using Google Actions and the ...